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Customer Service


For gas leaks or other emergencies, call 911.


For after-hours water and sewage emergencies, call (386) 752-4344.


Pay Utility Bill Online


Have questions?

Our Frequently Asked Questions and Helpful Documents Section are available by following the links below.


Frequently Asked Questions


Helpful Documents Section


You may report a problem with your utility bill or report utility theft using the follow contact methods:


Phone: (386) 752-2031 Option 1

Fax: (386) 719-5837

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Garbage Collection

Waste Pro will pick up solid waste for all residents east of Main Boulevard on Mondays, and all residents west of Main Boulevard on Thursdays. Yard debris pick up will be on Wednesday, for all residents of Lake City (see link below for guidelines). Recycling will be picked up for all residents throughout the city on Fridays. Waste Pro asks that all garbage customers have their trash available for pick-up by 7:00 a.m. on their scheduled day. Please contact the customer service department if you have any additional questions, comments, or concerns regarding this service.


Yard Debris Collection Guidelines



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