Emergencies

For gas leaks or other emergencies, call 911.

For after-hours water and sewage emergencies, call (386) 752-4344.

Access Your Utility Account Online

If you have trouble accessing you account, send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it. .

Utility Customer Service Frequently Asked Questions

Our Frequently Asked Questions are available for download in the Helpful Documents Section.

Have questions?

You may report a problem with your utility bill or report utility theft using the follow contact methods:

• Phone: Contact your local account representative at (386) 752-2031
• Fax: (386) 719-5837 

• E-mail:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Meter Reading and Garbage Pickup

Garbage Pickup is handled by Southland Waste. For additional pickups, call (386) 758-8288.

Meter reading is handled by Severn Trent. Their vehicles bear their logo, shown below: